Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service.

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Update to Water Restrictions

We have been monitoring and getting levels back to acceptable levels and still had usage past midnight last night but was a vast improvement. Also, during the past weeks all pumps having been...

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48-hour Mandatory Freeze on all Lawn Irrigation

Dear RCH Members,

Effective immediately, there is a 48-hour mandatory freeze on all lawn irrigation. This urgent measure is necessary due to a massive surge in water usage last night, which...

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Urgent Reminder: Compliance with Stage 2 Water Restrictions

Dear RCH Members,

This is a critical reminder about the mandatory Stage 2 water restrictions currently in place. We continue to see a concerning spike in water usage over the past several nights,...

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Immediate Compliance with Stage 2 Water Restrictions Required

Dear RCH Members,

I am writing to address a critical issue regarding the recent extreme spike in water usage over the past several nights. This alarming increase indicates that some members of...

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Welcome to Water Wise Summer!

Dear RCH Members,

As summer is now here, we must prepare for the potential ongoing water restrictions that have become a seasonal norm. Our Water Wise Summer campaign is designed to empower and...

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Immediate Implementation of Stage 2 Water Restrictions

Dear RCH Members,

Due to a rapid and unexpected spike in water consumption, we are forced to implement Stage 2 water restrictions effective immediately. These measures are essential to ensure the...

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Notice of Regular RCH Board of Directors Meeting being held 6/25/24

Regular Meeting of RCH Board of Directors will be held Tuesday June 25th @ 4:00pm at Chisholm Baptist Church ,1388 S. State Hwy. 205, Rockwall, TX 75032

Board Packet 6/25/24

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Celebrating the First Anniversary of Robin Mayall Appreciation Day

Dear Members,

On behalf of RCH, I am delighted to remind you that today, June 13th, marks the first anniversary of Robin Mayall Appreciation Day, a special day proclaimed by the City of...

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Memorial Day Greeting

Dear RCH Members,

As we gather with our families and friends this Memorial Day, I wanted to take a moment to acknowledge its profound significance. Memorial Day is more than a holiday; it is a...

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Successful Repair of Line Rupture on SH205

 

Dear Members,

We are pleased to inform you that the line rupture on SH205, which occurred yesterday, has been successfully repaired. The RCH Crew worked late into the night to swiftly isolate...

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Water Meter Replacement Progressing Ahead of Schedule

 

Dear RCH Members,

We are pleased to inform you that the water meter replacement project is progressing faster than anticipated. The new ultrasonic Sonata meters installation in Sonoma Verde is...

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Reminder: Water Meter Replacement Begins Tomorrow in Sonoma Verde

 

Dear Sonoma Verde Residents,

This is a friendly reminder that Mid Cimarron will begin replacing water meters with new ultrasonic Sonata meters in your area starting tomorrow, May 13th. This...

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Installation of New Ultrasonic Sonata Water Meters in Sonoma Verde

 

Dear Sonoma Verde Residents,

We are pleased to announce the commencement of a significant upgrade to our water meter system, marking a pivotal advancement in our service and technology....

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Special Board Meeting May 14, 2024

A Special Meeting of the RCH Board will be held at the RCH Water Supply Office 4800 Lofland Circle Rockwall, TX 75032

Tuesday May 14 @ 4pm

Agenda and Board Packet

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McLendon Chisholm City Elections

 

Dear RCH Members,

Please join me in congratulating Bryan McNeal for his successful mayoral election in McLendon-Chisholm. Additionally, congratulations are in order for Paul Day, Michael...

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Important Update Regarding the City of McLendon Chisholm's Attempt to Amend Our Certificate of Convenience and Necessity (CNN)

 

Dear RCH Members,

I am writing to you today to address a critical issue concerning the City of McLendon Chisholm's recent attempt to amend our Certificate of Convenience and Necessity (CCN),...

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Update on Recent Communications with Inframark Regarding Misleading Notices

 

Dear RCH Members,

I hope this message finds you well. I am writing to update you on our ongoing efforts to ensure clear and accurate communication regarding your water service.

Recently, we...

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Recap From The Special Board Meeting on April 23, 2024

 

Dear RCH Members,

I am pleased to announce that an important resolution regarding the North Texas Municipal Water District Interconnection Project (the "Project") was unanimously adopted in...

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Important Clarification Regarding Water Conservation Communications

 

Dear RCH Members,

I hope this message finds you well. It has come to our attention that there may be some confusion regarding the communications to customers in McLendon Chisholm related to...

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Notice of Special Meeting for RCH Board of Directors 4-23-24

Special Meeting will be held RCH Water Supply Office4800 Lofland Circle Rockwall, TX 75032

Tuesday April 23 @ 4pm

Agenda for Special Meeting 4-23-24

Board Packet for Special Meeting 4-23-24

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RCH Annual Meeting Recap and Future Directions

 

Dear RCH Members,

I extend my deepest gratitude to all who attended our Annual Meeting on April 16th and for your active participation at the ballot box. Your enthusiastic participation and...

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Final Call for Election Ballots

Dear RCH Members,

Today is the last day to submit your ballot for the Board of Directors election. Please ensure your vote is received by 12:00 PM by dropping it off at the RCH office.

Your vote...

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Notice of RCH Water 2024 Annual Meeting & April Regular Meeting

RCH Water Supply Board of Directors will hold 2024 Annual Meeting & April Regular Board Meetings on April 16, 2024 @ 4pm.  Meeting will be held at Chisholm Baptist Church 1388 S. State Hwy 205,...

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Board of Directors Election - Voting Reminder

 

Dear RCH Members,

 

As the Board of Directors election approaches, I want to remind you of the significance of your vote. It is not only your right but your responsibility to participate in...

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Notice Regarding Member Information Request by a Third-Party

 

To All RCH Members,

As a valued member of our community, your trust and privacy are of utmost importance to us at RCH. It is in this spirit that I bring to your attention a recent Open Records...

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Urgent Reminder: Ensuring Your Vote Counts in the Upcoming RCH Ballot

 

Dear RCH Members,

As we draw closer to the voting deadline, I want to address an important issue regarding ballot submissions. It is crucial that every member's vote is counted and contributes...

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Important Ballot Submission Guidelines for Upcoming Vote

 

Dear RCH Members,

As we approach the important dates for our upcoming member vote, I want to provide you with some crucial information to ensure your voice is heard and your vote is...

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RCH's Strategic Land Acquisition and Vision for an Integrated Service Hub

 

Dear RCH Members,

I'm excited to share a pivotal development that marks a significant stride towards future-proofing our cooperative's services and infrastructure. RCH has recently acquired a...

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Proposed Bylaws Revision & Upcoming Membership Approval

 

Dear RCH Members,,

I am writing to share an important update regarding our cooperative's governance and to seek your active participation in shaping our future.

Over the past several months,...

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Cease and Desist Letter Issued to Inframark and McLendon Chisholm

 

Dear RCH Members,

We want to address a pressing matter that has come to our attention and may have affected many of you. It has been brought to our notice that misleading disconnection notices...

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Annual Meeting Preparation

 

Dear RCH Members,

 

I hope this message finds you well. As we approach our important Annual Meeting, I want to highlight the materials recently sent to you, including the meeting packet and...

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Notice of Regular Meeting of RCH Board of Directors 3-19-24

Regular Meeting of RCH Board of Directors will be held Tuesday March 19th @ 4:00pm at Chisholm Baptist Church ,1388 S. State Hwy. 205, Rockwall, TX 75032

Board Agenda/Packet

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A New Payment Drop Box Location

 

Dear RCH Members,

We are excited to announce an enhancement in our payment processing options for your convenience. Understanding the need for accessible and secure payment options, we have...

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Clarification on Service Notices

 

To Our Valued RCH Membership,

I hope this message finds you well. I am reaching out today to address a matter of significant importance concerning our water supply services and your rights as...

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Introducing Your Candidates for the RCH Board of Directors Election

 

Dear RCH Members,

 

As your Board President, I'm pleased to introduce the three candidates running for the two available seats on the RCH  Board of Directors. The upcoming election, set for...

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ADMINISTRATIVE LAW JUDGE FINDS MCLENDON CHISHOLM' S NOTICE OF INTENT DEFICIENT, AND MOTIONS TO DISMISS

 

Dear Valued RCH Members,

I am reaching out to share a critical update concerning the ongoing situation with the City of McLendon Chisholm’s attempt to obtain control over portions of the RCH...

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Notice of Special Meeting of RCH Board of Directors on 02-27-2024

NOTICE OF SPECIAL BOARD MEETING-- RCH Board of Directors will hold a Special Board Meeting on Feb 27th at 4pm at the RCH Office Located at 4800 Lofland Circle, Rockwall, Tx 75032 

Board Packet...

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Annual Water System Maintenance and Temporary Disinfectant Change

 

Dear RCH Members,

We would like to inform you about an important update from the North Texas Municipal Water District (NTMWD) regarding the upcoming annual water system maintenance. This...

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RCH Response to the City of McLendon Chisholm's Motion

 

Dear RCH Members,

 

I hope this message finds you well. As your Board President, I am committed to keeping you informed about matters that impact our corporation and, by extension, our...

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Disregard Outdated Postcard Bills from RCH

 

Dear RCH Members,

We hope this message finds you well. It has been brought to our attention that several members have received their bills in the old postcard format. We want to clarify that...

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Notice of RCH 02-06-2026 Regular Board Meeting of Directors

The Regular Febuary RCH Board of Directors Meeting will be held at 4pm at the Chisholm Baptist Church , 1388 S State Highway 205, Rockwall, TX 7502   

  02/06/2024 Board...

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RCH Responds to the City's Unwarranted Request for Information

 

Dear RCH Members,

I want to inform you about recent developments concerning the City of McLendon Chisholm's actions involving our corporation. As many of you may be aware, the City submitted a...

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2024 Board Applications

Applications for the 2024 Board of Directors are now being accepted. Application forms are now available under the "Forms & Reports" Tab on this Webpage or at RCH's Main Office.

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RCH Response to McLendon-Chisholm's Third Extension Request to the PUCT

 

Dear RCH Members,

We wish to inform you about our latest correspondence with Administrative Law Judge Goodson regarding the ongoing proceedings with the City of McLendon-Chisholm. RCH has...

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Important Update on Monthly Invoice Mailing

 

Dear Valued Members,

We would like to bring to your attention an unexpected issue we have encountered with our invoicing process. Due to a complication with one of our vendors, there has been...

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Ensure you are prepared for the Freezing temperatures ahead

 

Dear RCH Members,

As we brace for a period of unusually cold weather, with temperatures forecasted to linger in the low double digits over the coming days, it's crucial for each of us to take...

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Important Billing Updates & New Payment Options for RCH Members

Dear RCH Members,

We hope this message finds you well. Alongside our announcement of updated payment methods for your water bills, we also have some important billing reminders to share with...

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Welcoming Jamie Kinney to the RCH Board of Directors

 

Dear RCH Members,

I am delighted to reach out to you with some exciting news for our RCH community. We are welcoming a new member to our Board of Directors, replacing the seat vacated by Steve...

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NTMWD Board of Directors Approves Potable Water Supply Contract with RCH

 

Dear RCH Members,

 

I am thrilled to share some outstanding news that marks a significant milestone in securing a dependable water supply for our community. Today, the Board of Directors of...

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RCH Response to the City of McLendon Chisholm's PUCT Extension Request

 

 

Dear RCH Members,

I would like to provide an important update regarding the ongoing proceedings related to the City of McLendon Chisholm's application for a Certificate of Convenience and...

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RCH Receives Potable Water Supply Agreement from North Texas Municipal Water District

 

Dear RCH Members,

I am pleased to share a significant milestone in our ongoing efforts to secure a reliable water supply for our members. RCH has received the North Texas Municipal Water...

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Billing Procedure Update

 

Dear RCH Members,

I trust this message finds you well. I would like to provide important information regarding RCH’s billing procedures, effective December 1, 2023. 

First Bill from RCH: You...

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A Thanksgiving Message from David Naylor

 

Dear RCH Members,

 

As we approach the Thanksgiving holiday, I find myself reflecting on the incredible journey we have undertaken thus far as a community. This season of gratitude provides...

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Administrative Law Judge Deems McLendon Chisholm's Application Deficient

 

Dear RCH Members,

We want to update you on the recent developments regarding the City of McLendon Chisholm's application for a Certificate of Convenience and Necessity (CCN). The...

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RCH's Response to McLendon Chisolm PUCT Filing

 

Dear RCH Members,

 

RCH wants to ensure that all our members are well-informed about the latest developments regarding RCH Water Supply Corporation's ongoing response to the City of McLendon...

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Removal of Water Restrictions

 

Dear RCH Members,

 

I am pleased to inform you that, effective immediately, we are lifting all water restrictions on our system. We want to extend our heartfelt gratitude to each and every...

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Recording of Conversation with Mayor Short

 

Dear RCH Members,

 

I am writing to address recent speculation and discussions surrounding a recording of a conversation and agreement between myself and McLendon Chisolm's Mayor Short. We...

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Retirement of Board Members Warren Hodges and Lowell English

 

Dear RCH Members,

 

I hope this message finds you all well. I am writing to share some important news regarding the upcoming changes in our board of directors.

It is with mixed emotions that...

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RCH Billing Transition

 

Dear RCH Members,

 

We are excited to share an update that reflects our commitment to enhancing your water services. Thanks to the diligent efforts of our new General Manager, Robin Mayall,...

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Exciting Announcement – Welcoming Our New General Manager, Mr. Robin Mayall

 

Dear RCH Members,

 

I hope this message finds you in good health and high spirits. It is with great pleasure and enthusiasm that I share an important announcement with you today. After a...

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Special Board Meeting Called

A special Board Meeting has been called for Thursday, October 12 at 3:00.

Special Board Meeting Agenda

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Recent Correspondence Between NTMWD and RCH

Dear RCH Members,

We believe in transparency and open communication with our valued members. In this spirit, we would like to provide you with our most recent correspondence with the North Texas...

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Amicable Agreement with McLendon Chisholm Mayor Short + Updates

Dear RCH Members,

 

We have important updates to share regarding our community's water supply operations. These developments will benefit all RCH members within McLendon Chisholm borders and in...

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October 3 Board Meeting

The agenda for the October 3, 2023 Board Meeting has been posted on the website.

October 3, 2023 Board Agenda

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Water Restriction Stage Definition Revision

Dear RCH Members,

I hope this message finds you well. We want to inform you about an important development regarding our water restrictions. RCH's systems engineer has been diligently assessing our...

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New Water Meters

Dear RCH Members, 

We are happy to inform you about a significant upgrade. The RCH Board has placed an order for 2,700 modern truck-read water meters to replace the current analog devices. We...

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Updated Frequently Asked Questions on the RCH Website

 

Dear RCH Members,

We understand your need for information during this transition period and assure you that the RCH Board is committed to open communication with you. We have updated the FAQ...

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2022 Financial Audit Report

Dear RCH Members,

I hope this letter finds you well. We are pleased to inform you that the year-end audit conducted by Rutherford, Taylor & Company, P.C. for the fiscal year ending December 31,...

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Implementation of Water Restrictors and Adherence to Water Restriction Policies

During this phase of water conservation efforts, we would like to inform all members that to ensure equitable enforcement of water restriction policies, RCH has authorized the use of water...

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Acquisition and Service Agreements

News from RCH Water Supply: Acquisition and Service Agreements

Date: Sept 1, 2023


Dear Valued RCH Members,

I hope this letter finds you in good health and spirits. We are at an important...

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Board Agenda Posted

The agenda for the September 5, 2023 Board Meeting has been posted.

Board Agenda 2023-09-05

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Invoice Announcement

Dear RCH Members,

I am pleased to inform you that the invoices for the past unbilled periods have been successfully generated and sent out on Wednesday August 30th. I deeply appreciate your...

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August 29 Update

To all RCH members:

On behalf of the Board of Directors, I extend our gratitude to you for your enduring patience over the past few months as we've navigated through various challenges. Most...

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RCH and Aqua Annoucement

RCH and Aqua have entered into an agreement where Aqua will purchase the RCH system.  The agreement remains subject to regulatory approvals and a membership vote.

Welcome Letter

Aqua Press...

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RCH Water Notes - August 10, 2023

  • Water Restrictions
    • We have now moved to Stage 5 restrictions as noted in this week’s alert.  A notice will also be sent via U.S. mail. 
  • Billing Update
    • Aqua Texas is now assisting in...

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Board Meeting August 2, 2023

The Board Agenda has been posted for next week's meeting.

Board Agenda -- August 2, 2023

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July Member Update

Dear Valued Members,

As discussed at the July 7 Board Meeting, the RCH Board voted to move forward with Aqua Texas as its operations and maintenance partner and will also start negotiations with...

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Board Meeting July 5, 2023

The Board Agenda has been posted.for next week's meeting.

Board Agenda - July 5, 2023

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RFP Thoughts

As a Board, it is our duty and responsibility to act in the best interest of our members.  The past few months have created some bumps in the road but, despite this, we have maintained safe,...

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New PO Box

RCH Water Supply has a new PO Box.  
Mailing address is PO Box 2318, Rockwall, TX 75087.

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To Our Members

I want to thank you for your patience over the last couple of months as we work through this transition process.  While the transition is not as fast as any of us would like, we are navigating the...

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System and Billing Update

RCH Members -- The system is currently being operated by members of Cash Special Utility District.  As you know, you have not been receiving monthly water bills and your meters are not being...

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Special Board Meeting Called

A Special RCH Board Meeting has been called for June 22, 2023.

Special Board Agenda

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Statement from the RCH Water Supply Corporation regarding action taken by the City of McLendon-Chisholm

RCH has been made aware of the actions taken by the City Council of McLendon-Chisholm at its most recent city council meeting.  While we cannot comment on pending litigation, RCH is disappointed...

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Billing Transition Update

We apologize for the inconvenience the membership has experienced during this billing transition.  There have been more bumps than anticipated, but we are working towards a solution.  No bills...

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RCH Issues RFP for System Acquisition

During the June 7 Board Meeting, the RCH Board of Directors agreed to issue a request for proposal to acquire the RCH system.  Responses are due by close of business on June 20, 2023.

RFP 

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RCH Water Supply Corporation Announcement To Customers

RCH Water Supply Corporation Board of Directors have enacted Stage 2 of our Drought Contingency Plan on May 3, 2023 for customers who are served in McLendon-Chisholm and Rockwall County.

Stage 2
(a)...

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Stage 2 Drought Contingency for RCH Customers

May 5, 2023, the RCH Board voted to put RCH in Stage 2 Drought Contingency protocol effective immediately! Refer to Stage 2 protocol on Page 3 in RCH's Drought Contingency plan at this link.

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Board Meeting - 5/3/2023

A board meeting will be held Wednesday, May 3, 2023 at 2:00 pm.  The meeting will be held at 5763 SH 205, Ste 101.  Please call 214-771-4325 for additional information.

Board Agenda

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Annual Board Meeting

The RCH Water Supply Annual Board Meeting will be held Wednesday, March 29, 2023 at 2:00 pm.  The meeting will be held at 5763 SH 205 Ste 101, Rockwall, TX.  For additional information please call...

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Annual Water System Maintenance Planned

The North Texas Municipal Water District (NTMWD) will temporarily change the disinfectant in its water treatment process from March 6 through April 3, 2023.  Detailed information of the process as...

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