RCH Water Supply Corporation Announcement To Customers

RCH Water Supply Corporation Board of Directors have enacted Stage 2 of our Drought Contingency Plan on May 3, 2023 for customers who are served in McLendon-Chisholm and Rockwall County.

Stage 2
(a) Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8), and Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9), and irrigation of landscaped areas is further limited to the hours of 12:00 midnight until 10:00 a.m. and between 8:00 p.m. and 12:00 midnight on designated watering days. However, irrigation of landscaped areas is permitted at anytime if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation system.

Please consider water conservation efforts as we are in the process of management changes. It was recorded on May 2, 2023 that usage levels are steadily increasing and it is critical to conserve water.

We are working with local management from the City of Rockwall and Blackland WSC temporarily managing the pump station operations and notifications.

Quarterly sample testing completed on Monday, May 8. Elevated tower cleaning scheduled between May 22 – May 24.

NEW MEETING LOCATION! Our next monthly Board of Directors meeting is on Wednesday, June 7 at 2pm at the McLendon-Chisholm City Hall located at 1371 West FM 550.

H2O Services is no longer contracted to provide billing administration and operations.

For payment information, please be patient as we are in a transition period. The RCH Water Supply Corporation website will no longer accept online payments. Please consider dropping your payment off at the designated drop off location at McLendon-Chisholm City Hall.

If you have any questions and/or concerns please email David Naylor, newly elected president of RCH Water Supply Corporation at: [email protected].

For emergencies, water line breaks or maintenance issues please contact the after hours phone number (325) 266-8366.