Important Billing Updates & New Payment Options for RCH Members

Dear RCH Members,

We hope this message finds you well. Alongside our announcement of updated payment methods for your water bills, we also have some important billing reminders to share with you.

Billing Due Dates:

Please note that your December bill is due on the 19th of this month. Starting next month and in the future, all bills will be due on the 15th of each month. We believe this change will help make your payment scheduling more consistent and manageable.

Outstanding Balances and Late Fees:

If you have an outstanding balance, we kindly urge you to contact our office as soon as possible. For assistance with any balance-related issues, please get in touch with Misty at Tel. 972-805-1950 or stop by the office during business hours. It’s important to address any outstanding balances to avoid late fees or interruptions in your service.

Please be aware that late fees will be reinstated on past-due balances starting in February. We encourage all members to settle their bills promptly to avoid these additional charges.

Updated Payment Methods:

Mail a Check:

Send your payment to

RCH WSC

PO Box 2318

Rockwall, TX 75087

Online Payment: 

Visit our secure RCH Water Supply Payment Portal for easy and convenient online payments. https://rchwater.myruralwater.com/bill-payment

In-Person Payment: 

Drop off a check at our office between 8:30 am - 5:00 pm at:

4800 Lofland Circle

Rockwall, TX 75032

Your convenience and satisfaction are our top priorities. We hope these updates will enhance your experience with RCH Water Supply Corporation. For any questions or further assistance, please contact our customer service team.

Thank you for your attention to these updates and for being a valued member of the RCH community.

Kind regards,

Robin Mayall

General Manager

RCH Water Supply Corporation