Recent News View All »

Update on Recent Communications with Inframark Regarding Misleading Notices

April 26, 2024

Dear RCH Members,

I hope this message finds you well. I am writing to update you on our ongoing efforts to ensure clear and accurate communication regarding your water service.

Recently, we addressed an issue where misleading disconnection notices were reportedly sent to some of our members. These notices were confusing and did not originate from our offices. In response, RCH took action by sending a cease and desist letter to Inframark, LLC, who manages sewer and trash services for the City of McClendon-Chisolm, seeking clarification and immediate rectification of these communications.

Inframark has responded, confirming that their correspondence with residents is limited strictly...

Read More »